It is our aim to always have satisfied patients, to meet your expectations of care and service and to resolve any complaints as efficiently and effectively as possible. We take complaints very seriously and will investigate them in a full and fair way and take great care to protect your confidentiality. We make it our aim to learn from complaints to improve our care and service so we always find feedback helpful. 

If you are not entirely satisfied with any aspect of your care or the service we provide please let us know as soon as possible to allow us to address your concerns promptly.

We have a complaints procedure that aims to resolve any problems or concerns to our patients’ complete satisfaction.